Luxury Retail
Swarovski
Year of project completion
2022
Client Industry
Luxury Retail
Project
Jewellery
shop
shop
Country
Malaysia, Thailand
Challenges
Overseeing an overseas relationship
All eyes were on IDB’s first overseas project where they had to demonstrate their overseas track record and capabilities. They had to work with a partner and faced learning curves and challenges in terms of rigorous planning, project QC and having faith and trust to work together.
Outcome
Meet, succeed, repeat
IDB delivered the project successfully and gain more than just a new relationship. Customer satisfaction meant repeated business. Not only did they build, they nurtured a longstanding relationship.
