Retail
Marks & Spencer
Year of project completion
2022
Client Industry
Retail
Project
New retail
space
space
Country
Singapore
Challenges
Large scale, multiple stakeholders
Massive project plus multiple stakeholders meant being focused and keeping up with client’s demands. Communications was integral in updating clients and managing their expectations.
Outcome
Ahead by 5 days, defect-free by 80%
Putting the clients’ needs first always pays off. It led IDB to successfully completing the massive 13,000 sq ft large-scale project ahead of time by 5 days. And achieve up to 80% defect-free handover.